The Three Things You Need To Know About Ticketing Fees
If you've been researching and comparing online ticketing solutions, chances are you've had to do something close to quantum mathematics to figure out what each option means to your events bottom line.
For a lot of ticketing companies, this is to their benefit; the more convoluted their pricing language, the harder it is for you to figure out what the actually charge. I've spoken to more than a few customers who came to Ticketbud because they didn't understand their previous ticketing company's fees until checking their reports half way through their event.
Whether you use Ticketbud or not, you should know exactly what the fees are you're paying and where they're coming from. Here are the three things you need to know when looking at a company's ticketing fees.
Payment processors charge a processing fee to perform this function for your event and that fee is in addition to your ticketing fees.
We try to make this as clear as possible on our site but we still receive emails daily. Many of these emails ask if we charge an annual fee, setup fee, print-your-ticket-at-home fee, and the list goes on. These emails aren't annoying to answer. They're important and necessary. Ask them.
3. You can pass your fees along to your attendees or cover them yourself
For most ticketing companies, Ticketbud included, you have two choices for the fees associated with your event: passing them to your attendee or pay them yourself out of your ticket revenue.
We've done market research on passing along ticketing fees and found that the "fee threshold" for your attendees is roughly $10.
To be clear, these are not the three things you need to know about Ticketbud's fees. These are things you should be aware of no matter who you go with. We'd love it if it was us but we understand each event has a unique set of needs. Just be sure to do your research and ensure your expectations for your ticketing costs match reality.